Support
AurixTV installation guide
Step-by-step setup for every device. Pick yours below. Most people are watching in under 10 minutes.
Smart TVs
Samsung, LG, Sony, Hisense, TCL
- Open your TV’s app store (Samsung Apps / LG Content Store / Google Play) on your device.
- Search for [Your official AurixTV app name] and install it.
- Open the app and choose Sign in.
- Enter the username and password from your AurixTV welcome email.
- Choose a channel and press play.
Can’t find the app? Your TV may be too old. [List supported TV years here.]
Amazon Fire TV Stick
Fire TV Stick, Cube and Fire TV smart TVs
- On the home screen, select the search icon.
- Type [Your official AurixTV app name] and select it.
- Select Get or Download.
- Open the app and sign in with the details from your welcome email.
- Choose a channel and press play.
Picture buffering? Restart your router and Fire Stick, and use 10 Mbps or more per screen for HD.
Android
Android TV, phones, tablets and TV boxes
- Open Google Play Store on your device.
- Search for [Your official AurixTV app name] and install it.
- Open the app and choose Sign in.
- Enter the username and password from your AurixTV welcome email.
- Choose a channel and press play.
[Add any Android-specific tip here.]
iPhone & iPad
iOS and iPadOS [version] or later
- Open the App Store on your device.
- Search for [Your official AurixTV app name] and install it.
- Open the app and choose Sign in.
- Enter the username and password from your AurixTV welcome email.
- Choose a channel and press play.
Watch on your TV by using AirPlay from your iPhone or iPad [if your app supports it].
Windows & Mac
Any modern web browser
- Open Chrome, Safari, Edge or Firefox.
- Go to [your web player address].
- Sign in with the details from your welcome email.
- Choose a channel and press play.
Bookmark the page so you can come back in one click.
Still stuck? We will walk you through it.
Contact support