Last updated: [date]

1. Who we are

AurixTV is run by [Your name or trading name], [Your business address]. You can contact us at [support@aurixtv.uk]. In these terms, “we” and “us” means AurixTV and “you” means the person using the service.

2. The service

AurixTV is an internet TV subscription that lets you watch [describe the licensed content you provide] on supported devices. We only show content we have the rights to show, in [the countries your licences cover]. Channels and titles can change when licence agreements change.

3. Who can subscribe

You must be 18 or over and live in [the UK]. The service is for personal, non-commercial use in your household.

4. Your account

• Keep your sign-in details private. You are responsible for activity on your account.
• Your plan sets how many screens can watch at the same time. Sharing beyond that limit is not allowed.
• Tell us straight away if you think someone else is using your account.

5. Plans, prices and payment

• Prices are shown in pounds (GBP) and include VAT where it applies.
• We accept debit and credit cards, Apple Pay and Google Pay through Stripe, and PayPal. We never see or store your full card number.
• [Your plans do / do not renew automatically. If they renew, we email you [number] days before each renewal.]
• If we change our prices, the new price applies from your next payment and we will tell you first.

6. 24-hour free trial

New customers can try AurixTV free for 24 hours. No payment is needed for the trial. One trial per person and household. When the trial ends, access stops unless you choose a plan.

7. Refunds and cancelling

You can get a full refund within 14 days of buying a plan. You can cancel any time. Full details are in our refunds & cancellation policy.

8. Fair use

You must not:

• resell, rebroadcast, record for distribution or share the service publicly;
• try to bypass screen limits, location limits or security;
• use the service in a pub, shop or any other business premises.

We can suspend or close an account that breaks these rules. Where the breach is serious, we will not refund the remaining time.

9. Availability

We work to keep AurixTV running smoothly, but the service may sometimes be unavailable for maintenance or reasons outside our control, such as your internet connection. Picture quality depends on your connection and device.

10. Our responsibility to you

Nothing in these terms affects your legal rights as a consumer, including under the Consumer Rights Act 2015. If the service is not as described, you are entitled to a repair or a price reduction. We are not responsible for losses that were not foreseeable, or for problems caused by your own equipment or internet connection. We do not exclude liability for death or personal injury caused by our negligence, or for fraud.

11. Ending your subscription

You can cancel at any time from your account or by emailing [support@aurixtv.uk]. Your access continues until the end of the period you paid for.

12. Changes to these terms

We may update these terms. If a change affects you, we will email you before it takes effect.

13. Law

These terms are governed by the law of England and Wales. If you live in Scotland or Northern Ireland, you can also bring a claim in your local courts.

14. Contact

Questions about these terms: [support@aurixtv.uk] or our contact page.